When you use, access or browse this website, you acknowledge and agree to be bound by the terms and conditions detailed in this document, commonly referred to as “our terms”. In addition, you adhere to all laws and regulations contained in these Terms and Conditions. The user who is using any of our services is hereinafter referred to as “the applicant”. The terms “we”, “us”, “our” and “the company” refer to Norgenic S.L., a company with registered office in Spain, Av.de Jaume I nº 95, 1r , Terrassa 08226, Barcelona, Spain, registered in the Chamber of Commerce, with registration number CIF: B67882019.

GENERAL INFORMATION
The following information requirements provided by the customer are recorded as personal information in the secure database of this website: name, place of birth, date of birth, passport number, expiry date, date of issue and type of supporting document, email address, postal address, telephone number, connection log, IP connection information, cookies and payment records. For more information in relation to this section, please visit our privacy policy.

The applicant must never: provide erroneous or false information; omit information that is required; or be deemed inappropriate to use our services. Should this or any of its variables occur, the company reserves the right to cancel and remove the data from the applicant’s information.

Use of our website
The norgenic.com website and any related services are for personal use only. Our company is a private company. Furthermore, users of this website shall respect the ownership of this website, and shall not reuse, copy, change or download any part or all of it for commercial use.

Content of the Service
The applicant agrees to the conditions set forth herein. The methods relating to the conditions of supply of this website are defined solely by norgenic.com. Please note that the aforementioned conditions may be modified, altered or changed at any time due to technical, security or other issues unrelated to the service.

Our services

At Norgenic we want to offer a complete service to companies, self-employed and individuals with the peace of mind of being advised by our team of professionals, taking care of all your tax formalities and supported at all times to achieve the tax advantages that suit your needs.

For the purposes of these Conditions, it is understood that the activity that Norgenic carries out through the Website comprises

– tax advice and online accounting, as well as the provision of any other online service that may be provided to the client. Distinguishing mainly in advice or consultancy, technical assistance in the fulfilment of tax obligations and provision of technological tools for bookkeeping.
– Advice and counselling on tax matters, seeking the most favourable tax solutions for clients in relation to the management of their assets, income and wealth.
– Informing clients about their tax obligations.
– Drawing up and presenting clients’ tax returns and declarations.
– Financial planning
– Payroll data entry.
– Tax preparation
– Invoice generation software
– Accounts otsourcing

In addition to reading these Terms, before accessing, browsing and/or using this website, or using the mobile application, the User must have read the Legal Notice and General Terms of Use, including Norgenic’s cookie policy and privacy and data protection policy. By using this Website and the application or by making and/or requesting the purchase of a service through this Website, the User agrees to be bound by these Terms and Conditions and all of the above, and if the User does not agree to all of the above, the User should not use this Website.

We also inform you that these Conditions may be modified. The User is responsible for consulting them each time he/she accesses, browses and/or uses the Website and app, as those in force at the time the purchase of products and/or services is requested will be applicable.

For any questions that the User may have in relation to the Conditions, he/she may contact the owner using the contact details provided above or, where appropriate, using the contact form.

Fees
Fees include both the charges for our service, those levied by the competent authority, courier service if necessary, and which are paid by the client.

Our company’s fees are non-refundable after your application and payment has been submitted, as well as payments made on your behalf to the authorities. If you have any questions about the application process, we encourage you to email us at info@norgenic.com before you submit your application or contracting any of our products or services.
The cost of the management service will depend on the service contracted.

By contracting our services you are accepting this terms and conditions policy and agreeing to be bound to Norgenic S.L., which is assuming a number of administrative responsibilities and is liable as the financial institution that processes the applicant’s payments going through norgenic.com, including taxes, compliance risk, billing, refund requests or any other disputes. Norgenic S.L. is a company based in Spain, Av.de Jaume I nº 95, 1r , Terrassa 08226, Spain, registered in the Chamber of Commerce, with registration number CIF: B67882019 , info@norgenic.com. The Merchant of Record ensures that all digital transactions are encrypted and protected through high-tech firewalls and physical security, handled accurately and in full compliance with the Law Regulations.

Limitation of Liability

Except as otherwise provided by law, Norgenic will not accept any liability for the following losses, regardless of their origin
any loss of data, devices, passwords that were not attributable to any breach by you; business losses (including loss of profits, revenue, contracts, anticipated savings, data, loss of goodwill or unnecessary expenses incurred); or any other indirect loss that was not reasonably foreseeable by both parties at the time the contract was concluded between both parties.

Norgenic also limits its liability in the following cases Norgenic applies all measures concerning the provision of an accurate display of the services on the Website, however it is not liable for any minor differences or inaccuracies that may exist due to lack of screen resolution, or problems with the browser being used or other such problems, non-delivery of documentation, technical problems, etc.

Norgenic shall not be liable for damages arising from a malfunction of the application, or of the user’s mobile device or account, error in the user’s provision of information, truthfulness and accuracy of the data.

Technical failures that due to fortuitous or other causes, prevent normal operation of the service via the Internet. Lack of availability of the website or the application for maintenance or other reasons, which prevents the availability of the service. Norgenic puts all the means at its disposal to carry out the process of purchase, payment and provision of services, however it is exempt from liability for causes that are not attributable to it, fortuitous event or force majeure.

Norgenic will not be responsible for the misuse and/or wear and tear of the products that have been used by the User. Nor shall Norgenic be liable for the User’s erroneous return of the amounts charged to the User’s current account. It is the User’s responsibility to immediately notify Norgenic of any delays in payments made by public administrations for the proper fulfilment of the tax and fiscal obligations of the customers.

In general, Norgenic shall not be liable for any failure or delay in the fulfilment of any of the obligations assumed, when the same is due to events beyond its reasonable control, i.e. due to force majeure, and this may include, but is not limited to, the following

Strikes, lockouts or other industrial action. Civil commotion, riot, invasion, terrorist threat or attack, war (declared or not) or threat or preparation for war.
Fire, explosion, storm, flood, flood, earthquake, subsidence, epidemic or any other natural disaster.
Inability to use trains, ships, aircraft, motor transport or other means of transport, public or private.
Impossibility of using public or private telecommunications systems.
Acts, decrees, legislation, regulations or restrictions of any government or public authority.

If the adviser does not have, at the time of carrying out the assignment, the relevant information or documentation for each specific act in which he is involved, it is completely impossible for him, even with the greatest possible diligence, to carry out the assignment correctly and in accordance with the law.

That the risk of a transaction has been assumed by the client or when acting in accordance with the client’s instructions.

Failure of the Customer to correctly inform Norgenic of all its data, and to provide it with the relevant and truthful information in order to ensure that it is able to carry out the order correctly and in accordance with the law.

In this way, the obligations shall be suspended for the period during which the force majeure continues, and Norgenic shall have an extension of the deadline to fulfil them for a period of time equal to the duration of the force majeure. Norgenic shall use all reasonable efforts to find a solution that will enable it to perform its obligations despite the force majeure.